Delivery and Returns

Delivery Rates

Standard (Orders under £40) - £2.99
2-5 working days - Royal Mail 2nd Class

Standard (Orders over £40) - FREE
2-5 working days - Royal Mail 2nd Class

Express - £4.99
1-2 working days - Royal Mail 1st Class Signed For

We aim to deliver your products within the specified time frame, however Gym Freaks does not accept any liability for delays that the parcel(s) experience(s) once out of our warehouse.


We are sure you will love your products, however should there be a problem then we are more than happy to arrange a refund. If you would like to cancel an order after you have placed it then you have 2 hours to inform us by email at if you have selected standard delivery. This reduces to 30 mins if you have selected express. You will then receive a refund on both the product and shipping fee’s. Once your parcel has been dispatched we will no longer be able to provide a refund until you have sent the product back.

Once you have received your product and you would like a refund then we offer a no quibble 30 day policy for products to be sent back in their original packaging and unused condition. Simply fill out the return form provided with the product and attach the address label. Postage is paid by the customer, and Gym Freaks accepts no liability for returns not reaching us. As soon as your order has reached us we will refund your product value as soon as possible. Regretfully we cannot offer a refund on the original shipping fee’s and we do not offer exchanges.

Please note that all products are hand checked on arrival and should we find that the product is not in a suitable condition it may be sent back to you.

If unfortunately you receive a product that is damaged or of an unacceptable quality then please contact Gym Freaks on with a photo of the product and issue. We will do our best to resolve any problems and provide you with a top quality Gym Freaks product as soon as we can.

Lost your returns label? Please email for a replacement.